Announcing the 2025 TrustRadius Top Rated Winners!
Congratulations to the 2025 TrustRadius Top Rated Award winners!
In 2025, 442 products won the award across 562 categories.
Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners.
“It’s getting increasingly crowded out there—that’s why buyers want real feedback from real users,” said Vinay Bhagat, Founder and CEO of TrustRadius. “The Top Rated awards spotlight the products that are meeting buyers where they are. Every winner has earned their spot on this list by trusting in their customer voices—that kind of validation is more important than ever today.”
The 2025 Top Rated winners don’t just represent high-performing software—they reflect the products that are actually helping today’s buyers solve real problems, drive ROI, and make confident purchasing decisions. Their consistent delivery of value and commitment to user experience set them apart in a competitive market.
“This year’s winners have truly exceeded expectations when it comes to delivering value and building trust,” said Allyson Havener, Chief Marketing Officer at TrustRadius. “Top Rated status sends a clear message to buyers: This is a product you can count on.”
2025 Top Rated Winners
Below you’ll find the 2025 winners listed with their primary category on TrustRadius. Products may have won in multiple categories, so make sure to click through to their product profiles to see more information.
Customer Support
| Product |
TrustRadius Primary Category
|
| 8×8 Contact Center | Contact Center |
| Dialpad Support | Contact Center |
| Genesys Cloud CX | Contact Center |
| Nextiva Contact Center | Contact Center |
| NICE CXone Mpower | Contact Center |
| Talkdesk | Contact Center |
| Verint CX Automation | Contact Center |
| Webex Contact Center | Contact Center |
| Zoom Contact Center |
Contact Center
|
| Adobe Journey Optimizer |
Customer Engagement
|
| Braze |
Customer Engagement
|
| SAP Service Cloud |
Customer Engagement
|
| Twilio |
Customer Engagement
|
| Pendo.io |
Digital Adoption
|
| Freshdesk |
Help Desk
|
| Salesforce Service Cloud |
Help Desk
|
| Zendesk Suite |
Help Desk
|
| Freshchat |
Live Chat
|
| GoTo Meeting |
Web and Video Conferencing
|
| Webex Meetings |
Web and Video Conferencing
|
| Zoom Rooms |
Web and Video Conferencing
|
Development
| Product | TrustRadius Primary Category |
| IBM Targetprocess | Agile Development |
| ChatGPT | AI Chatbot |
| Fin by Intercom | AI Chatbot |
| IBM watsonx Orchestrate | AI Chatbot |
| BrowserStack |
Automation Testing
|
| Tricentis Tosca |
Automation Testing
|
| LambdaTest |
Cross-Browser Testing
|
| Optimizely Feature Experimentation |
Feature Management
|
| Tricentis Testim |
Functional Testing
|
| MindManager |
Mind Mapping
|
| Tricentis NeoLoad |
Performance Testing
|
| Arena PLM and QMS |
Product Lifecycle Management (PLM)
|
| Teamcenter |
Product Lifecycle Management (PLM)
|
| GitLab |
Version Control
|
| 8×8 Work |
VoIP
|
| GoTo Connect |
VoIP
|
| Nextiva |
VoIP
|
| RingEX |
VoIP
|
| Zoom Phone |
VoIP
|
Enterprise
| Product | TrustRadius Primary Category |
| Diligent Boards | Board Management |
| IBM Cognos Analytics |
Business Intelligence (BI)
|
| Looker | Business Intelligence (BI) |
| Microsoft Power BI | Business Intelligence (BI) |
| Tableau Desktop | Business Intelligence (BI) |
| ThoughtSpot | Business Intelligence (BI) |
| Zoho Analytics | Business Intelligence (BI) |
| IBM Blueworks Live | Business Process Management (BPM) |
| Nintex | Business Process Management (BPM) |
| SAP Signavio Process Transformation Suite | Business Process Management (BPM) |
| Bonterra Apricot | Case Management |
| Atlassian Confluence | Collaboration |
| Discord | Collaboration |
| Mattermost | Collaboration |
| Microsoft Teams | Collaboration |
| Notion | Collaboration |
| Slack | Collaboration |
| Webex App | Collaboration |
| Conga CLM | Corporate Performance Management (CPM) |
| Anaplan | Corporate Performance Management (CPM) |
| IBM Planning Analytics | Corporate Performance Management (CPM) |
| Planful | Corporate Performance Management (CPM) |
| Prophix | Corporate Performance Management (CPM) |
| Vena | Corporate Performance Management (CPM) |
| Workday Adaptive Planning | Corporate Performance Management (CPM) |
| Conga Composer | Document Generation |
| Adobe Acrobat | Document Management |
| Square 9 Softworks | Document Management |
| PandaDoc | Electronic Signature |
| GoodData | Embedded Business Intelligence (BI) |
| IBM Maximo Application Suite | Enterprise Asset Management |
| Writer | Enterprise Generative AI |
| Zoom AI Companion | Enterprise Generative AI |
| Acumatica | Enterprise Resource Planning (ERP) |
| Infor CloudSuite ERP | Enterprise Resource Planning (ERP) |
| JobBOSS² | Enterprise Resource Planning (ERP) |
| M1 | Enterprise Resource Planning (ERP) |
| NetSuite ERP | Enterprise Resource Planning (ERP) |
| Red Falcon | Enterprise Resource Planning (ERP) |
| Ridder iQ | Enterprise Resource Planning (ERP) |
| SAP S/4HANA Cloud | Enterprise Resource Planning (ERP) |
| Algolia | Enterprise Search |
| Luigi’s Box | Enterprise Search |
| Guru | Knowledge Management |
| MasterControl Manufacturing Excellence | Manufacturing Execution |
| Microsoft 365 Business Premium | Office Suites |
| Tungsten Power PDF | PDF Editors |
| SAP Ariba | Procurement |
| Planview Portfolios | Project Portfolio Management |
| Ideagen Quality Management | Quality Management |
| MasterControl Quality Excellence | Quality Management |
| Alteryx Platform | Statistical Analysis |
| SAP Integrated Business Planning | Supply Chain Management |
| SAP Business Network | Supply Chain Visibility |
| Broadvoice | GoContact | Unified Communications as a Service (UCaaS) |
| Dialpad Connect | Unified Communications as a Service (UCaaS) |
| PanTerra Networks | Unified Communications as a Service (UCaaS) |
| Webex Calling | Unified Communications as a Service (UCaaS) |
| Zoom Workplace | Unified Communications as a Service (UCaaS) |
| Lucid Visual Collaboration Suite | Visual Collaboration |
| Miro | Visual Collaboration |
| Microsoft Power Automate | Workflow |
| Archie | Workspace Planning |
Finance and Accounting
| Product | TrustRadius Primary Category |
| QuickBooks Desktop Enterprise | Accounting |
| QuickBooks Desktop Premier | Accounting |
| QuickBooks Online | Accounting |
| QuickBooks Online Advanced | Accounting |
| Sage 50 | Accounting |
| Sage Accounting | Accounting |
| Sage Intacct | Accounting |
| Xero | Accounting |
| Airbase | Accounts Payable |
| Melio | Accounts Payable |
| Tipalti |
Accounts Payable
|
| Yooz |
Accounts Payable
|
| Budgyt |
Budgeting and Forecasting
|
| Expensify |
Expense Management
|
| SAP Concur |
Expense Management
|
| Webexpenses |
Expense Management
|
| BlackLine |
Financial Close
|
| FloQast |
Financial Close
|
| AlphaSense |
Financial Research
|
| D&B Credit Insights |
Financial Research
|
| PitchBook |
Financial Research
|
| D&B Finance Analytics |
Financial Risk Management
|
| Covercy |
Investor Relations
|
| Blackbaud Financial Edge NXT |
Nonprofit Accounting
|
| MIP Fund Accounting |
Nonprofit Accounting
|
| Checkout.com |
Payment Gateway
|
| Dayforce Powerpay |
|
| Gusto |
|
| OnPay |
|
| Paycor |
|
| RUN Powered by ADP® |
|
| Ramp |
Spend Management
|
| ADP SmartCompliance |
Tax Compliance
|
| Avalara |
Tax Compliance
|
| Vertex |
Tax Compliance
|
Human Resources
| Product | TrustRadius Primary Category |
| Human Interest | 401(k) |
| Ceipal ATS | Applicant Tracking |
| Arcoro HR | Construction Workforce Management |
| Absorb LMS | Corporate Learning Management |
| iSpring Learn | Corporate Learning Management |
| Litmos | Corporate Learning Management |
| TalentLMS | Corporate Learning Management |
| Articulate 360 | Course Authoring |
| iSpring Suite | Course Authoring |
| Thinkific | Course Authoring |
| KnowBe4 Compliance Plus | eLearning Content |
| Udemy Business | eLearning Content |
| Workhuman | Employee Recognition |
| Brightmine | HR Compliance |
| ADP Workforce Now | HR Management |
| BambooHR® | HR Management |
| Dayforce | HR Management |
| isolved |
HR Management
|
| Paycom |
HR Management
|
| Paylocity |
HR Management
|
| Rippling |
HR Management
|
| SAP SuccessFactors HCM |
HR Management
|
| TriNet |
HR Management
|
| UKG Pro |
HR Management
|
| UKG Ready |
HR Management
|
| ZipRecruiter |
Job Board
|
| SAP Fieldglass |
Vendor Management Systems (VMS)
|
| ActivTrak |
Workforce Analytics
|
| Verint Workforce Management |
Workforce Management
|
Information Technology
| Product | TrustRadius Primary Category |
| ScienceLogic SL1 | AIOps |
| IBM API Connect |
API Management
|
| Splunk AppDynamics |
Application Performance Management (APM)
|
| F5 Distributed Cloud Bot Defense | Application Security |
| Veracode | Application Security |
| Mimecast Cloud Archive | Archiving |
| Cisco Duo |
Authentication
|
| HID DigitalPersona | Authentication |
| WatchGuard AuthPoint | Authentication |
| Yubico YubiKeys | Authentication |
| Shift | Browser |
| IBM Cloudability | Cloud Cost Management |
| Teradata Vantage | Cloud Data Warehouse |
| F5 Distributed Cloud Network Connect | Cloud Management |
| Dropbox | Cloud Storage |
| Google Drive | Cloud Storage |
| IDrive Online Backup and Object Storage e2 | Cloud Storage |
| Progress ShareFile | Cloud Storage |
| Cisco Intersight | Configuration Management |
| Red Hat Ansible Automation Platform | Configuration Management |
| Portainer | Container Management |
| Bacula Enterprise | Data Center Backup |
| Rubrik | Data Center Backup |
| Veeam Data Platform | Data Center Backup |
| Cisco Nexus Series Switches | Data Center Networking |
| IBM watsonx.data | Data Lakehouse |
| D&B Connect | Data Quality |
| Liquibase | Database DevOps |
| DbVisualizer | Database Management |
| Google BigQuery | Database-as-a-Service (DBaaS) |
| BMC AMI DevX | DevOps |
| Catchpoint | Digital Experience Monitoring (DEM) |
| Cisco ThousandEyes | Digital Experience Monitoring (DEM) |
| Cloudflare | Distributed Denial of Service (DDoS) Protection |
| CrowdStrike Falcon | Endpoint Security |
| Microsoft Defender for Endpoint | Endpoint Security |
| Watchguard Endpoint Security | Endpoint Security |
| Druva Security Cloud | Enterprise Backup |
| NAKIVO Backup & Replication | Enterprise Backup |
| IBM Storage FlashSystem | Enterprise Flash Array Storage |
| Vasion Print | Enterprise Printing |
| Cisco Meraki MS | Ethernet Switches |
| Microsoft Defender XDR | Extended Detection and Response (XDR) |
| Cisco Meraki MX | Firewall |
| Cisco Secure Firewall | Firewall |
| Fortinet FortiGate | Firewall |
| WatchGuard Network Security | Firewall |
| Diligent One Platform | Governance, Risk & Compliance |
| Scale Computing Platform | Hyper-Converged Infrastructure |
| Microsoft Entra ID | Identity Management |
| Okta |
Identity Management
|
| KnowBe4 PhishER/PhishER Plus |
Incident Response
|
| Google Compute Engine |
Infrastructure-as-a-Service
|
| Microsoft Azure |
Infrastructure-as-a-Service
|
| Oracle Cloud Infrastructure |
Infrastructure-as-a-Service
|
| Vultr |
Infrastructure-as-a-Service
|
| SAP Integration Suite |
Integration Platform as a Service (iPaaS)
|
| Microsoft SharePoint |
Intranet
|
| LogicMonitor |
IT Infrastructure Monitoring
|
| Simform |
IT Professional Services
|
| BMC Helix ITSM |
IT Service Management (ITSM)
|
| Freshservice |
IT Service Management (ITSM)
|
| SymphonyAI IT Service Management |
IT Service Management (ITSM)
|
| SysAid |
IT Service Management (ITSM)
|
| TOPdesk |
IT Service Management (ITSM)
|
| Cisco Catalyst Switches |
LAN Switches
|
| F5 BIG-IP |
Load Balancing
|
| SAP Build |
Low-Code Development
|
| IBM watsonx.ai |
Machine Learning
|
| BMC AMI Ops |
Mainframe Monitoring
|
| IBM Aspera on Cloud |
Managed File Transfer (MFT)
|
| Printanista |
Managed Print
|
| Cisco Catalyst Center |
Network Monitoring
|
| PRTG Network Monitor |
Network Performance Monitoring
|
| Cisco Identity Services Engine (ISE) |
Network Security
|
| IBM Instana |
Observability
|
| New Relic |
Observability
|
| Red Hat Enterprise Linux (RHEL) |
Operating Systems
|
| Dashlane Password Manager |
Password Management System
|
| Red Hat OpenShift |
Platform-as-a-Service (PaaS)
|
| SAP Business Technology Platform |
Platform-as-a-Service (PaaS)
|
| Celonis |
Process Mining
|
| Rimini Street |
Product Implementation Services
|
| Cisco UCS Series |
Rack Servers
|
| Db2 |
Relational Databases
|
| SingleStore |
Relational Databases
|
| AnyDesk |
Remote Desktop
|
| GoToMyPC |
Remote Desktop
|
| ISL Light |
Remote Desktop
|
| LogMeIn Rescue |
Remote Desktop
|
| RemotePC |
Remote Desktop
|
| ScreenConnect |
Remote Desktop
|
| Splashtop |
Remote Desktop
|
| Atera |
Remote Monitoring and Management
|
| LogMeIn Resolve |
Remote Monitoring and Management
|
| NinjaOne |
Remote Monitoring and Management
|
| TeamViewer |
Remote Support
|
| Jama Connect |
Requirements Management
|
| Keepit |
SaaS Backup
|
| Veeam Data Cloud for Microsoft 365 |
SaaS Backup
|
| Mimecast Advanced Email Security |
Secure Email Gateway
|
| Hoxhunt |
Security Awareness Training
|
| KnowBe4 Security Awareness Training |
Security Awareness Training
|
| Cisco Application Centric Infrastructure (Cisco ACI) |
Software Defined Networking (SDN)
|
| StarWind Virtual SAN |
Software Defined Storage (SDS)
|
| Cisco Catalyst SD-WAN |
Software-Defined WAN
|
| Cisco Meraki SD-WAN |
Software-Defined WAN
|
| IBM Apptio |
Technology Business Management
|
| Automox |
Unified Endpoint Management (UEM)
|
| IBM MaaS360 |
Unified Endpoint Management (UEM)
|
| ManageEngine Endpoint Central |
Unified Endpoint Management (UEM)
|
| Astra DB |
Vector Databases
|
| Datasite Diligence Virtual Data Room |
Virtual Data Room
|
| Parallels Remote Application Server (Parallels RAS) |
Virtual Desktop Infrastructure (VDI)
|
| Cisco AnyConnect |
Virtual Private Network (VPN)
|
| Google Cloud Speech-to-Text |
Voice Recognition
|
| Verint Speech and Text Analytics |
Voice Recognition
|
| Vulcan Cyber |
Vulnerability Management
|
| F5 Distributed Cloud WAF (Web Application Firewall) |
Web Application Firewalls
|
| Apify |
Web Scraping
|
| Cisco Catalyst 9100 Access Points |
Wireless LAN
|
| Cisco Catalyst 9800 Series Wireless Controllers |
Wireless LAN
|
| Cisco Meraki MR Wireless Access Points |
Wireless LAN
|
| Control-M |
Workload Automation
|
| JAMS |
Workload Automation
|
Marketing
| Product | TrustRadius Primary Category |
| Kameleoon | A/B Testing |
| Optimizely Web Experimentation | A/B Testing |
| 6sense | Account-Based Marketing (ABM) |
| Demandbase One | Account-Based Marketing (ABM) |
| Folloze | Account-Based Marketing (ABM) |
| ZoomInfo Marketing | Account-Based Marketing (ABM) |
| Adobe Firefly | AI Image Generation |
| Grammarly | AI Writing Assistant Software |
| LocaliQ | All-in-One Marketing |
| Slido | Audience Engagement |
| Elementor | Content Management |
| Optimizely Content Management System | Content Management |
| Salesforce CMS | Content Management |
| Squarespace | Content Management |
| Webflow | Content Management |
| WordPress | Content Management |
| Optimizely Content Marketing Platform | Content Marketing |
| Adobe Real-Time Customer Data Platform | Customer Data |
| Tealium Customer Data Hub | Customer Data |
| Adobe Customer Journey Analytics | Customer Journey Analytics |
| Gainsight CS | Customer Success |
| INFUSE | Demand Generation |
| StackAdapt | Demand-Side |
| Glassbox | Digital Experience Intelligence |
| Adobe Experience Manager | Digital Experience Platforms (DXP) |
| Sitecore Digital Experience Platform | Digital Experience Platforms (DXP) |
| Adobe Commerce | eCommerce |
| BigCommerce | eCommerce |
| EvolutionX | eCommerce |
| SAP Commerce Cloud | eCommerce |
| Shopify Plus | eCommerce |
| Brevo | Email Marketing |
| Litmus from Validity | Email Marketing |
| MailerLite | Email Marketing |
| Cvent Event Management | Event Management |
| ON24 | Event Management |
| Whova | Event Management |
| Submittable | Grant Management Software |
| Opensend | Identity Resolution |
| Heyflow | Lead Generation |
| Cisco Spaces | Location Intelligence |
| Wynter | Market Research |
| Act-On Software | Marketing Automation |
| ActiveCampaign | Marketing Automation |
| Adobe Marketo Engage | Marketing Automation |
| Bloomreach – The Agentic Platform for Personalization | Marketing Automation |
| HubSpot Marketing Hub | Marketing Automation |
| Intuit Mailchimp | Marketing Automation |
| Iterable | Marketing Automation |
| Klaviyo | Marketing Automation |
| Salesforce Marketing Cloud | Marketing Automation |
| Airship | Mobile Marketing |
| EZ Texting | Mobile Marketing |
| Ziflow | Online Proofing |
| Birdeye | Online Reputation Management |
| IBM SPSS Statistics | Predictive Analytics |
| Conductor | SEO |
| Hootsuite | Social Media Management |
| Publer | Social Media Management |
| Sprout Social | Social Media Management |
| Vista Social | Social Media Management |
| Zoho Social | Social Media Management |
| Jotform | Survey & Forms Building |
| TrustRadius for Vendors | Technology Review |
| Dovetail | Usability Testing |
| UserTesting | Usability Testing |
| Adobe Express | Video Editing |
| Gumlet | Video Streaming |
| Zoom Events & Webinars | Virtual Event |
| Adobe Analytics | Web Analytics |
| Google Analytics | Web Analytics |
| Lead Forensics | Web Analytics |
| GoTo Webinar | Webinar |
| Webex Webinars | Webinar |
Professional Services
| Product |
TrustRadius Primary Category
|
| Cisco IP Phones | Conference Phone |
| CodeTwo Email Signatures 365 | Email Signature |
| Exclaimer | Email Signature |
| WiseStamp | Email Signature |
| e-automate |
Field Service Management
|
| Jobber |
Field Service Management
|
| Planview AdaptiveWork |
Professional Services Automation
|
| Adobe Workfront |
Project Management
|
| Airtable |
Project Management
|
| Asana |
Project Management
|
| Atlassian Jira |
Project Management
|
| BQE CORE |
Project Management
|
| ClickUp |
Project Management
|
| Jira Work Management |
Project Management
|
| monday.com |
Project Management
|
| Trello |
Project Management
|
| Wrike |
Project Management
|
| Figma |
Prototyping
|
| AVI-SPL |
Video Conferencing
|
| Cisco Headsets |
Video Conferencing
|
| Cisco Room Series |
Video Conferencing
|
| Read&Write |
Writing and Proofreading Tools
|
Sales
| Product |
TrustRadius Primary Category
|
| Chorus by ZoomInfo |
Conversation Intelligence
|
| Gong |
Conversation Intelligence
|
| Zoom Revenue Accelerator | Conversation Intelligence |
| Conga CPQ | CPQ |
| Bigin by Zoho CRM |
Customer Relationship Management (CRM)
|
| HubSpot CRM |
Customer Relationship Management (CRM)
|
| Insightly | Customer Relationship Management (CRM) |
| Less Annoying CRM | Customer Relationship Management (CRM) |
| Microsoft Dynamics 365 | Customer Relationship Management (CRM) |
| monday CRM | Customer Relationship Management (CRM) |
| Salesforce Sales Cloud | Customer Relationship Management (CRM) |
| SAP Sales Cloud |
Customer Relationship Management (CRM)
|
| Zoho CRM |
Customer Relationship Management (CRM)
|
| LeanData |
Lead-to-Account Matching and Routing
|
| Consensus |
Presales
|
| Outreach |
Sales Engagement
|
| Salesloft |
Sales Engagement
|
| Everstage |
Sales Incentive Compensation Management
|
| Salesforce Spiff |
Sales Incentive Compensation Management
|
| D&B Hoovers |
Sales Intelligence
|
| Lusha |
Sales Intelligence
|
| UpLead |
Sales Intelligence
|
| ZoomInfo Sales |
Sales Intelligence
|
| Sales Performance Management solutions from SAP SuccessFactors |
|
| Xactly Incent® |
|
Security
| Product | TrustRadius Primary Category |
| F5 Distributed Cloud API Security | API Security |
| Wiz | Cloud Computing Security |
| Microsoft Defender for Cloud | Cloud-Native Application Protection Platforms |
| IBM Guardium |
Database Security
|
| Cisco Secure Connect |
Secure Access Service Edge (SASE)
|
| Cisco Umbrella |
Secure Service Edge (SSE)
|
| IBM Security QRadar SIEM |
Security Information and Event Management (SIEM)
|
| Microsoft Sentinel |
Security Information and Event Management (SIEM)
|
| Cisco Meraki MV |
Video Surveillance
|
Vertical-Specific
| Product | TrustRadius Primary Category |
| Aline | Assisted Living |
| Contractor Foreman | Construction Management |
| Procore | Construction Management |
| Text-Em-All | Emergency Notification |
| Equatio | Equation Editors |
| Motive | Fleet Management |
| AxisCare Home Care Software | Home Health Care |
| JumpTrack | Last Mile Delivery |
| Assembly Neos | Legal Case Management |
| NextGen Healthcare EHR | Medical Office EMR & EHR |
| RXNT | Medical Office EMR & EHR |
| Blackbaud Raiser’s Edge NXT | Nonprofit CRM |
| Bonterra EveryAction | Nonprofit CRM |
| Bonterra Network for Good | Nonprofit Fundraising |
| GiveSmart | Nonprofit Fundraising |
| OneCause | Nonprofit Fundraising |
| Altium 365 | PCB Design |
| Altium Designer | PCB Design |
| Microsoft Excel | Spreadsheet |
About the Author
Blake McAdow is the digital marketing manager at TrustRadius. He is an experienced marketing strategist with a passion for data analysis and optimizing digital experiences to make the best customer experience. Prior to TrustRadius, Blake worked in marketing across the financial services and healthcare industries. Outside of TrustRadius, Blake enjoys a (half-court) pickup game of hoops, finding the newest board game, traveling, and relaxing with his family.
